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What are the festival dates?
Afro Nation kicks off on August 17th and keeps the party going til late evening on August 18th 2024.
Where is customer service at the festival?
Our customer service desk is at the main entrance point before entering the festival.
Where is the festival?
We're bringing the beats to Bedrock’s Douglass Site, Detroit, Michigan, United States.
What are the festival times?
Each day the main festival starts in the afternoon and runs til late evening. Set times, alongside a full programme, will be released closer to the festival dates.
What age do I have to be?
Afro Nation Detroit is a 17+ event. To purchase alcoholic beverages at the festival you must be 21 years of age or older, and produce a valid form of I.D.
What time is last entry?
The doors will close at 9.15 pm. Please arrive early and allow extra time for queuing.
How do I become a vendor?
If you're looking to bring your unique flavor to the festival, apply to become a vendor right here.
Who do I contact about press inquiries?
For all press inquiries please, please complete this form.
Do I need a wristband to enter the festival?
Please bring your E-ticket or paper ticket to the festival. VIP ticket holders will receive a wristband in exchange for their ticket.
General admission holders will use their ticket to gain entry into the festival and will not receive a wristband.
What’s included with a GA ticket?
For full inclusions please refer to our ticket page here.
What’s included with a VIP ticket?
For full inclusions please refer to our ticket page here.
What is the difference between 1st and 2nd release tickets?
There's no perk/inclusion difference. As more tickets are released, the price increases. The sooner you grab your ticket, the more you save!
Can I upgrade/downgrade my ticket?
Once your booking is confirmed, there are no upgrades or downgrades available, so please choose wisely when making your booking.
Can I buy a single-day ticket?
Single day tickets are not available at this time.
Can I buy a ticket on behalf of a friend or relative?
Yes, you will need to enter the name of the lead booker only at the time of booking.
You will be sent an email 6 weeks before the event requesting customers details of all tickets in your order, if you are ready to add these details now, you can go onto your account section at www.detroit.afronation.com/bookings and hit the check-in button.
When will I receive my festival ticket?
Your electronic ticket will be emailed to the lead booker closer to the festival start date. Tickets will be sent only if your balance is fully paid. You can also find and download your ticket in 'Your Account' by logging into detroit.afronation.com/bookings. Whether you prefer to print it or bring it on your smartphone, the choice is yours.
How do I know my ticket is valid?
Only tickets bought from this website (powered by Easol) are valid, tickets from third-party sellers are not valid or genuine. To ensure you are buying a genuine ticket please follow the links & information on our website, please consider this before booking.
Where do I get my festival wristband?
Your festival wristband awaits you at the main gate on site. Don't worry about the details; we'll share the opening times in your information pack, which will land in your hands closer to the festival dates.
Do General Admission ticket holders receive a wristband?
There will be no wristband provided for General admission ticket holders. On arrival, you will have your ticket scanned to gain entry to the festival - your ticket is your access. Weekend general ticket holders are advised to hold on to their tickets as they will be required to re-enter the festival on the second day.
What do I need to do to guarantee entry?
To ensure a seamless entry into the festival, don't forget to bring two essential things:
Your printed ticket or e-ticket,
A valid photo ID. Please make sure the name on your e-ticket matches your identification
What constitutes a valid photo ID?
Photographic forms of identification such as a passport or driving license are acceptable.
Can I re-sell my ticket?
Your ticket is your ticket, and it's non-refundable once the booking is confirmed. We do not condone the resale of tickets for commercial gain.
Can I make changes to, or cancel my ticket?
Tickets are non-refundable once purchased. However, if you've bought booking protection during checkout and successfully made a claim, you may be eligible for a refund.
If you'd like to cancel your ticket, we can stop all future payments. Please note that you'll forfeit any funds already paid.
What is the name change fee?
The name change fee is a charge applicable to festival ticket holders who wish to transfer their ticket to another individual by changing the name associated with the ticket purchase. This change can only be made once per ticket within a single booking and the lead booker will remain the same.
How much is the name change fee?
The name change fee is set at $25.00 USD per ticket. This fee is non-negotiable and non-refundable.
How do I initiate a name change?
To initiate a name change, the lead booker must contact Afro Nation Customer Support at least 14 days prior to the start date of the festival. The request must include the original purchaser's details and the full name, date of birth, telephone number, gender, nationality, and country of residence of the new ticket holder. Our team will then send a payment link, and ticket details will be changed once payment is completed. Please note, the original lead booker will remain the same and responsible for the booking. They must forward all Afro Nation Detroit updates and tickets to the new ticket holder(s).
When is the deadline for submitting a name change request?
Name change requests must be submitted and processed 14 days before the festival start date. Requests received after the deadline cannot be accommodated.
Can I transfer the name change fee to another ticket holder?
The name change fee is applicable per ticket and is non-transferable between ticket holders. The lead booker is the only person we can communicate with or make amendments for on a booking.
How do you verify the identity of the ticket holders?
Afro Nation Detroit reserves the right to verify the identity of both the original ticket holder and the new ticket holder before processing the name change request. Identification such as a driving licence or passport are acceptable.
Is approval of the name change request guaranteed after paying the fee?
The name change fee does not guarantee approval of the name change request.
Is the name change fee refundable if the request is rejected?
The name change fee is non-refundable once processed.
Who makes the final decision on name change requests?
All decisions regarding name change requests, including approval, denial, and eligibility, are at the sole discretion of Afro Nation Detroit.
Can I request a name change for my festival ticket if I'm currently on a payment plan?
Yes, customers on payment plans can request a name change for their festival tickets. However, all payments within the payment plan must be completed before initiating the name change process.
What happens to my ticket if Afro Nation changes or cancels the experience?
We're fully committed to bringing you an unforgettable festival experience. In the unlikely event of changes or a cancellation due to unforeseen circumstances, we'll ensure you receive a refund, minus any booking costs/fees.
What do I do if I delete or lose my e-ticket?
Don't stress! Your e-ticket is always just a click away. You can download it from 'Your Account' by logging into www.detroit.afronation.com/bookings. Have it printed or keep it handy on your smartphone.
What happens if I lose my wristband?
Wristbands will only be issued once. Broken or lost wristbands cannot be replaced so please look after them.
Do I need to create an account to make a booking?
To book tickets online for Afro Nation Detroit, you will need to create an account during the booking process.
Who is the lead booker?
The lead booker is the first person named on the booking, and only one person can hold this title. They handle all the booking details and can reach out to us with questions using the email associated with the account.
Can I book for a group if I don’t know the names of everyone coming yet?
You can secure your group's spot with just the lead booker's name when you book. We'll send you an email six weeks before the event to collect the names of all ticket holders. If you're all set, you can visit your account at www.afronation.com/bookings and hit the 'check-in' button. Keep in mind, once details are added to a ticket, they can't be changed.
Can I pay in instalments?
Yes, you can! We offer a convenient payment plan option. Just select it during booking and pay your first instalment right away. Subsequent instalments will be charged monthly, and the schedule must be confirmed when you book.
Keep in mind that instalment amounts may vary depending on your ticket, and this option won't be available for bookings made after the July 9th 2024. To keep your booking intact, make sure to follow the payment plan's terms.
Can I choose the amount of instalments in my payment plan?
Your payment plan is set, and the schedule is agreed upon when you book.
Can I amend my payment plan?
Once your booking is confirmed, we can't make changes to it. Please be sure of your choice before agreeing to our payment plan terms.
Can my group pay for their part of the experience themselves? / Can I pay using more than one card?
We don't support split payments. Whether you're paying in full at the time of booking or using a payment plan, the payments will be processed using the lead booker's card details. But payment plan customers can update their card details by logging into www.detroit.afronation.com/bookings.
I have a new bank card, how do I update my payment plan details?
If you've chosen a payment plan and we have your card saved, you can update your payment details by logging into www.detroit.afronation.com/bookings. It's your responsibility to make sure your payment card details are accurate and up-to-date, especially before the next instalment is due.
What happens if I miss a payment plan payment?
If a Payment Plan has been set up, we will automatically take payment of the instalment on each payment date within the Payment Plan. It is your responsibility to ensure payments do not fail.
If we are unable to charge your card, due to your card being expired, insufficient funds or it has been declined by the bank, don’t panic! We’ll attempt to take the payment again in seven days, giving you time to fix the issue or update your payment method.
Please be aware, if the same payment fails 3 times, then your booking is at risk of being cancelled.
Your balance must be paid before the festival start date as, otherwise, you will not receive your tickets.
When is my last payment due?
Your balance payments must be made as per the terms on your payment plan or paid in full at the time of booking, depending on your choice. Missing your payments on time could put your booking at risk of being canceled.
Will I have to pay a booking fee?
Yes, there is a 14% booking fee on the ticket price.
Is there a payment plan fee?
The payment plan fee is specific to your chosen tickets and will be clearly laid out in your statement breakdown before you complete your purchase.
What to do if my credit card payment fails at checkout?
If your credit card payment fails at checkout, start by checking with your bank. They can help you understand why your transaction was declined. Sometimes, issues arise due to the rollout of 3D Secure across financial institutions, causing technical glitches for online shoppers. To resolve this, make sure your bank has your most up-to-date contact details so you can verify the transaction.
How do I view my booking / log into 'my account' section on my website
Once you've created your account, you can log back into www.detroit.afronation.com/bookings. From there, you can view your purchases, make payments, and download your tickets when they're available.
What do I do if I have forgotton my password?
Please follow the 'Forgot Password' link on the log-in page.
What do I do if the details are wrong in my booking or on my confirmation email?
If you spot any incorrect details in your booking confirmation or any other document, please notify us right away. You can reach out to us here. Remember, changes can't be made later, so it's important to notify us within 48 hours of receiving the document. We want to ensure everything is in order for your festival experience.
How do I get there?
With Detroit Metropolitan Wayne County Airport being such a popular travel hub, you can easily find flights from most major US airports directly into the city
Where should I stay?
If you are traveling from outside of Detroit for the festival, there is a huge selection of quality hotels and apartments to match all budgets that you can choose from.
Is there parking available?
There is no parking available directly outside Afro Nation Detroit. Please check available parking around the venue.
How hot is it in Detroit?
The average temperature in Detroit is 78°F to 82°F with 14.5 hours of sunshine.
What currency do I need to bring?
The official currency used is US Dollar, which can be bought easily at the bank, the post office or at the airport.
What is the local language?
The main language spoken in Detroit is English.
Can I bring food and drink into the festival?
No food or drink will be allowed into the festival site, however, you may bring an empty hydration pack and fill it up at one of the many water stations available to you at the festival.
There will be a wide range of food and drink available to purchase inside the festival.
Can you bring cameras to the festival?
Professional cameras (with interchangeable lenses) without an approved photo pass are not permitted.
Can I go in and out of the festival each night?
There is no re-entry into the main festival site each day.
Can I sell merchandise at the festival?
We reserve the right to confiscate any items you are selling without our approval.
Will I be searched upon entry to the events?
For safety and to ensure everyone has a great time, we may conduct searches at the festival entrance. Items that could be used for illegal or offensive purposes or cause disruption will be confiscated and you may be ejected from the event. The use or dealing of illegal drugs is not welcome at Afro Nation Detroit.
We want to make sure your experience is incredible, so please allow some extra time for event entry procedures, wristband/ticket checks, and searches.
What Items are allowed and prohibited at the festival?
The following items are *ALLOWED* at Afro Nation Detroit, but subject to search upon entrance:
The following items are *PROHIBITED* at Afro Nation Detroit:
During the festival, there will be security and staff on duty to ensure your safety and enjoyment. In case of emergencies, seek out a staff member who can provide assistance or guide you to the right help.
If you witness a serious or life-threatening situation, please don't hesitate to contact a staff member or a police officer immediately, and in the unlikely event that you can't locate someone for help, please call 911, the US Emergency Number. Your well-being is our utmost concern.
Does the festival offer special assistance?
To book accessible tickets please reach out to us here.